Improved decision-making
Collect and utilise accurate information faster and more effectively. Focus on what matters – making the right decisions.
- Real-time data collection and analysis
- Visualisation and insight generation
Automated and intelligent
Artificial intelligence (AI) lets your experts work on higher-priority work by automating routine tasks, as well as providing additional data for reference.
- Process automation
- Resource optimisation
Artificial intelligence (AI) and related innovations such as machine learning make up the core of digital transformation in the 4th industrial revolution. Together with our technology partners, we utilise Generative AI (GenAI) to help organisations and businesses enhance and customize their processes with automation.
This helps our team create products with faster time to market, optimise resource allocation, and derive useful insights from big data for more informed decision-making.
Automation using AI
Through GenAI, we can help enhance your operations by automating tasks for:
Customer Service and Support
AI chatbots, call center assistants, and sentiment analysis in emails and social media
Supply Chain Management
Order and inventory management, supplier management, and logistics optimisation
IT Operations
IT support/helpdesk functions, predictive maintenance, quality control, monitoring and reporting
Administrative functions
Select HR functions such as screening and onboarding, audit trail creation, data collection, insights generation
Finance and Accounting
Invoice processing, expense management, forecasting, fraud detection, and accounts management, among other functions.
Data analytics and digital transformation using RPA
We can also implement robotic process automation (RPA) into databases. Our team can configure the best-fit setup for your organisation according to your business needs, allowing for better performance monitoring and anomaly detection for maintenance. Furthermore, we can help integrate third-party apps to your organisation’s current system via API integration or automate the extraction, transformation, and loading (ETL) process from legacy databases to newer ones.
ESG solutions
Assessing ESG risks can be made easier with
AI-powered tools
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AI and data analytics tools are used to automate tasks related to processing, analysing, and visualising data, and are often used in data integration services and big data modeling. For complex AI solutions such as ESG platforms, USER has built a feature-rich platform base that collects, analyses, and visualises required ESG data to help decision-makers make better, informed calls.
Financial institutions, lenders, and public sector agencies can significantly reduce risks and associated costs with accurate ESG assessment platforms. Through data visualisation and analytics, real-time monitoring, and fraud detection, relationship managers and decision-makers can manage deals and pricing better.
USER’s experience working with businesses from various industries helped us develop automated tools for ESG. For industries such as energy, manufacturing, transportation, and others that need to keep abreast with keeping their ESG compliance and risk mitigation, USER’s ESG tools can greatly help in aligning their policies more efficiently.
Improving ESG reporting through AI solutions
ESG reporting is quickly becoming a stricter requirement for businesses in Europe, Australia and other regions. Through AI solutions built into a company’s data infrastructure, ESG reporting can be sped up and improved significantly. USER can help create AI tools that enable automated data gathering, regulatory compliance with local and international standards, scenario analysis, and benchmarking to allow organisations to manage their investments and sustainability efforts more effectively and comply with ESG reporting requirements.
Boosting human capability with AI
Processing large volumes of data to use in decision-making can hamper the agility of an organisation. Thankfully, developments in data analytics and AI addresses these problems to allow faster and more transparent transactions and promote better collaboration. AI tools and platforms can also help you discover new aspects that may bring more value to your customers or business.
