User Experience Researchers (“USER,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy states our practices regarding the collection, use, disclosure, and protection of personal data in compliance with the Personal Data Protection Act (PDPA) 2012 of Singapore. It is put together to answer questions from concerned parties regarding how their Personally Identifiable Information or PII is being used online. PII is information that can be used in a standalone manner or in conjunction with other data to identify and reach an individual or reveal their identity in context.
Please read this privacy policy carefully to understand how we use, protect, and handle your PII with regards to the USER website.
What personal information do we collect from the people that visit our blog, website or app?
Personal Data or PII: Data about an individual that allows them to be identified from that data as well as and other information to which we have or is likely to have access to.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, subscribe, respond to a survey or marketing communication, or use particular site features in the following ways:
- To follow up with them after correspondence (live chat, email or phone inquiries)
- To send promotional materials such as newsletters, if the user chooses to subscribe.
How do we protect your information?
- Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
- We use regular Malware Scanning.
- We use an SSL certificate
- We never ask for personal financial information such as credit card numbers.
Use of cookies
We do not use cookies for tracking purposes.
You can set cookie preferences through your browser to allow your computer to warn you each time one is being sent, or choose to turn off all cookies. See your browser’s Help menu for specific instructions or the cookie customisation popup menu.
If you turn cookies off, some of features that improve site experience may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your PII.
Third-party commerce links
We do not include or offer third-party products or services on our website.
- Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
- We have not enabled Google AdSense on our site but we may do so in the future.
Retention of Personal Data
We will retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
Access and Correction
You have the right to request access to and correct your personal data you submitted to us. To make such a request, please contact our Data Protection Officer (DPO) using the contact details provided below.
Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your PII at any time by providing reasonable notice to us. Please note that withdrawing consent may affect our ability to provide you with certain products and services.
Contact our Data Protection Officer
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact our Data Protection Officer:
Data Protection Officer
User Experience Researchers, Pte. Ltd.
MANAN Mahasya
#10-53 50 Gambas Crescent, Proxima@Gambas,
Singapore 757022
manan.ma@user.com.sg
Changes to This Policy
We may update this Data Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
