A user experience company is one that specializes in user experience, or how a user reacts after using a particular product. UX companies usually also specialize in UI or user interface, which is how users interact with a product or service.
User experience companies take other companies as clients and help improve UX and UI by either developing websites or mobile applications that improve usability. As UX companies are specifically meant to improve UX design, many companies turn to UX companies in order to better their products.
UX companies also include UX Design agencies, which specifically is a company that specializes in user experience and user interface. User experience is the experience a user gets when using the product, and user interface is how users interact with a product or interface.
UX Design involves visual design, organization, usability, and accessibility, and when generating this design, it is important to keep in mind the intended clients, as well as the goals of the company. A UX Design Agency is able to handle UX design for other companies, helping them to better user interactions with their products.
UX companies are essential because most companies don’t have the time or the resources to focus on improving user experience, and so depend on third party companies in order to improve user experience.